PRODUCT AND SERVICE SATISFACTION
Dear Customer,

in compliance with UNI EN ISO 9001 / UNI CEIEN ISO 13485:2012 standards, and to provide our products quality, please fill in the following form completely.

Thanks in advance


Gentile Cliente,

in conformità con le normative UNI EN ISO 9001 / UNI CEIEN ISO 13485:2012, e migliorare la qualità dei nostri prodotti, la preghiamo di compilare il seguente questionario.

La ringraziamo anticipatamente,

E-mail *

E-mail *

Name and Surnname *

Name and Surnname *

Company or Hospital *

Company or Hospital *

Usefulness of commercial documentation (depliant, product data, brochure, price list) *

Usefulness of commercial documentation (depliant, product data, brochure, price list) *

Overall orders management satisfaction *

Overall orders management satisfaction *

Commercial staff knowledge, availability and communication skills *

Commercial staff knowledge, availability and communication skills *

Products performance expectations*

Products performance expectations*

Products fairly priced compared to quality*

Products fairly priced compared to quality*

Products quality and reliability *

Products quality and reliability *

Easy of installing and friendly use *

Easy of installing and friendly use *

Printed documentation completeness and accuracy (operator and service manuals, test report)*

Printed documentation completeness and accuracy (operator and service manuals, test report)*

Ability to arrive on site as scheduled*

Ability to arrive on site as scheduled*

Good packing condition and easy to unpack *

Good packing condition and easy to unpack *

Remote assistance response time *

Remote assistance response time *

Overall satisfaction with field service *

Overall satisfaction with field service *

Office service staff knowledge friendliness and communication skills*

Office service staff knowledge friendliness and communication skills*

Privacy (Read More)*

Privacy (Read More)*